Information we collect
We may collect contact details, event and venue information, appointment details, package selections, inspiration photos, transaction records, delivery information, and messages you send through our website. Payment card information is processed by our payment provider and is not stored directly by Buttrcream Cakes.
How we use information
We use your information to provide and improve our services, process payments, fulfill orders, manage appointments and events, communicate with you, prevent fraud, and meet legal and accounting obligations.
Text messaging privacy
If you explicitly opt in while booking an in-person tasting, we use your mobile number to send transactional messages about that appointment, including a 24-hour confirmation reminder. Message frequency varies and is generally limited to one reminder per appointment. Message and data rates may apply.
Mobile opt-in information and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers only as needed to deliver the messages and operate our services. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing.
Your messaging choices
Reply STOP to opt out of text messages. Reply HELP for help. You may also contact us at juries@buttrcreamcakes.com. Opting out of text messages does not affect your appointment or prevent us from sending essential service communications by email.
Service providers and retention
We use trusted providers for website hosting, authentication, payments, email, and text delivery. They may process information only as needed to provide those services. We retain information for as long as reasonably necessary for customer service, operational, tax, legal, and security purposes.
Contact us
Questions about this policy can be sent to juries@buttrcreamcakes.com. Buttrcream Cakes Corporation is located in Los Angeles, California.